Full-Service Property Management. Every Detail Handled.
Fox Valley's Owner-First Management Partner
920 Property Management takes every operational responsibility off your plate — from marketing and leasing to rent collection, maintenance, and owner reporting — so you can stay focused on what matters: growing your portfolio and maximizing long-term cash flow.
This page walks through the complete 920 PM service model. If you already know what you need, scroll to the bottom to request your free consultation.
The Complete 920 PM Management Process
From the moment a property enters our portfolio to every day it's under management, 920 Property Management operates a consistent, owner-focused process built around nine core service pillars. Every service is handled in-house — no hand-offs, no gaps.
Marketing & Leasing
We list, show, and lease your property fast to minimize vacancy days.
Tenant Screening
Rigorous background, credit, and income checks protect your asset from day one.
Rent Collection
Consistent, on-time collection with owner disbursements handled every month.
Maintenance Coordination
We manage every repair request from submission through vendor completion.
Routine Inspections
Scheduled property inspections catch issues early and document condition.
Tenant Communication
We handle every tenant touchpoint so you never get the late-night call.
Owner Communication
Transparent reporting keeps you informed on performance and cash flow.
Vacancy Reduction
Proactive renewal outreach and fast re-leasing keep revenue flowing.
Portfolio Support
Scalable management structure grows alongside your investment portfolio.
MARKETING & LEASING
Maximum Listing Exposure, Minimum Vacancy Time
920 Property Management markets every vacancy across high-traffic rental platforms, ensuring your property reaches the broadest qualified audience as quickly as possible. Our leasing team coordinates showings, communicates with applicants, and drives urgency from first inquiry to signed lease.
- Listing Creation & Distribution — Professional listings on Zillow, Apartments.com, and local platforms
- Showing Coordination — Scheduled showings with timely applicant follow-through
- Application Processing — Centralized, consistent application review and communication
- Lease Execution — Compliant lease drafting and digital execution for a clean ownership record
FINANCIAL MANAGEMENT
Consistent Cash Flow. Transparent Owner Reporting.
920 PM's rent collection and financial reporting process is engineered to keep your income predictable and your records accurate. We collect rent on a clear monthly schedule, follow up on late payments, and disburse owner funds promptly — so your cash flow stays consistent.
- Rent Collection — Systematic on-time collection with structured late payment follow-up
- Owner Disbursements — Funds transferred to owners on a consistent monthly schedule
- Financial Reporting — Clear, accessible summaries of income, expenses, and net performance
- Expense Transparency — Every maintenance and operating cost documented and reported to owners
MAINTENANCE COORDINATION
Protect Your Asset. Resolve Issues Fast.
Every maintenance request submitted by a tenant flows through 920 PM's coordinated workflow — triaged, dispatched to our trusted vendor network, and tracked through to completion. Emergency responses are handled around the clock so critical issues never go unaddressed.
- Request Intake & Triage — All requests logged and prioritized by urgency
- Vendor Dispatch — Work assigned to pre-vetted, reliable local contractors
- Emergency Response — After-hours emergencies handled without burdening the owner
- Asset Protection — Proactive maintenance prevents small issues from becoming costly repairs
By keeping your property in excellent condition, 920 PM protects its market value and helps maintain the tenant satisfaction that drives renewals and reduces turnover costs.
PORTFOLIO SUPPORT
Scalable Management for Growing Portfolios
Whether you own one rental property or twenty, 920 Property Management delivers the same consistent, professional management process across every asset in your portfolio. As your portfolio grows, our structure scales with it — one point of contact, one consistent process, and one management team that knows every property.
Single Point of Contact
One dedicated management team handles all communication, coordination, and reporting across your entire portfolio — no juggling multiple vendors or managers.
Consistent Processes
Every property in your portfolio is managed using the same proven workflow for leasing, collections, maintenance, and reporting — so results are predictable.
Room to Grow
Our management structure is built to scale. Adding a new acquisition to your portfolio is a seamless onboarding process, not a disruption.
FAQ
Common Questions From Property Owners
Answers to the questions owners ask most often before and during the onboarding process.
How does 920 PM determine management fees?
Our management fee structure is straightforward and based on your property type and portfolio size. We'll discuss fees in detail during your initial consultation — there are no hidden charges or surprise costs.
What does the onboarding process look like?
Onboarding is designed to be smooth for both you and your tenants. We collect property documentation, walk through your current leases and tenant records, and set up your owner portal access. Most owners are fully onboarded within 1-2 weeks.
Can I switch to 920 PM if I already have tenants in place?
Yes. Transitioning mid-tenancy is common and manageable. We work directly with your existing tenants to introduce the new management relationship and ensure continuity of service with minimal disruption.
How will I receive reports and updates on my property?
Owners receive regular financial and performance updates through our reporting process. You'll always have visibility into your property's income, expenses, occupancy status, and any open maintenance items.
What happens when a tenant doesn't pay rent on time?
Our team follows a structured late-payment follow-up process. We initiate contact immediately after a missed due date and pursue resolution systematically — keeping you informed at every step while handling all tenant communication on your behalf.
Does 920 PM handle commercial properties?
Yes. 920 Property Management provides professional management for commercial property owners as well, including tenant coordination, lease administration support, maintenance oversight, and rent collection. Learn more on our Commercial Property Management page.
Ready to Hand Off the Day-to-Day?
Let 920 PM Handle Every Detail
Whether you own one property or an entire portfolio, 920 Property Management is ready to take over operations and start protecting your investment. Request your free consultation today — or call us directly to speak with the team.